01 PBX questions, answered
Frequently asked
questions.
Find quick answers about cloud PBX, package pricing, calling features, and add-on options.
What is a Cloud PBX?+
A PBX connects business numbers and extensions. A cloud PBX hosts the core phone system online and provides calling and call handling tools through a hosted service.
What are the current PBX package prices?+
Essentials is $99 USD per month for up to 25 users. Scale is $199 USD per month with unlimited users. Enterprise pricing is custom. Contact us to confirm package fit and any add-on costs.
What is included in Essentials?+
Essentials includes up to 25 users, core PBX features, and business-hours support.
What is included in Scale?+
Scale includes unlimited users, advanced analytics and API, and priority 24/7 support.
Can you support multi-site deployments?+
Multi-site deployments are listed under Enterprise. Contact us to discuss the locations and call flows you need.
Can I use Microsoft Teams for calling?+
Ask us about the Teams Cloud Add-on, including availability, setup requirements, and pricing for your environment.
Can you provide international local and toll-free numbers?+
We offer US toll-free number options, plus local and toll-free numbers in India, the UK, and other supported countries. Coverage, prices, and call rates depend on the country and number type; contact us for current availability and a quote.
How do I get a quote?+
Share your user count, locations, and any Teams, international number, or call center requirements through our Contact page.